Privacy Policy

Last updated: October 15, 2025

At EnnovateX IT, LLC, we believe technology should empower—not overwhelm. That’s why we’re committed to protecting your privacy and handling your personal information with care, clarity, and integrity.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you provide when signing up or requesting support.
Device Information: Technical details about your device, operating system, and browser type to help us improve compatibility and performance.
Usage Data: Interactions within the app, including pages visited, features used, and service requests submitted.
Location Data: If enabled, we may use location data to tailor services or recommend nearby support options.

2. How We Use Your Information

We use your information to:

Provide personalized tech support and training
Improve app functionality and user experience
Communicate updates, service offerings, and workshop invitations
Ensure network and infrastructure security
Respond to inquiries and service requests

3. Sharing Your Information

We do not sell your personal information. We may share data only when:

Required by law or legal process
Necessary to fulfill a service request (e.g., hardware procurement)
Collaborating with trusted partners who follow strict data protection standards

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encrypted communications, secure storage, and regular system audits.

5. Your Choices

You can:

Update or delete your personal information by contacting us directly
Opt out of non-essential communications
Disable location services at any time via your device settings

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant updates through the app or email.

8. Contact Us

If you have questions or concerns about this policy, please reach out:

EnnovateX IT, LLC
Email: info@ennovatexit.com
Website: EnnovateXit.com